Information for EU citizens and their loved ones deciding on the EU payment Scheme

Information for EU citizens and their loved ones deciding on the EU payment Scheme

You should use the EU Exit: ID Document Check application to accomplish the identification phase of the application underneath the EU payment Scheme.

  • be sure your identity document is genuine
  • verify that the document belongs to you personally

You need to use either:

  • your biometric passport from a country that is eu Iceland, Liechtenstein, Norway or Switzerland
  • your British res >

For those who have dilemmas finishing the job, contact the EU payment Resolution Centre.

Verify that you need to use the application in your phone

For Android os users

For iPhone users

The ‘ID Document Check’ beta software is currently designed for iPhone 8 and more recent models. The software will likely to be available regarding the iPhone 7 and 7 Plus fleetingly following an ios software update that is upcoming.

  • iPhone 8 or 8 Plus or more recent model
  • iOS 13.1 or more recent – to obtain the computer pc software variation set up, head to Settings > General, then About
  • at the least 120MB of storage area to install the app
  • to be connected to 3G, 4G or WiFi

The application shall require usage of your phone’s camera. In the event that application will not request access, please allow access in your settings.

How exactly to utilize the application

Scan your document

Make sure that your document may be read by the software. The sign below implies that your document possesses chip that is biometric may be read by the application.

just Take a photo associated with the picture web web page of the passport making use of your phone’s camera. The page that is full be within the framework, such as the 2 lines of numbers in the bottom associated with web web page. Ensure that your phone camera is targeted regarding the writing from the web web web page.

The app will prompt you to definitely adjust your phone to ensure that you capture your document effortlessly. These prompts can look in a text package towards the top of your display screen.

Ensure you are the whole picture web page in your image.

Take to using the picture of the document at arm’s length if you’re problems that are having.

Always always always Check your document’s information

Eliminate any instances or covers from your own document and phone.

Click on the ‘check now’ key into the software whenever you’re prepared to begin checking your document.

Put the device together with your document whenever the software lets you know to ‘check your document’s information’. In the event that amount in your phone is resulted in, you’ll hear a beep whenever your document was recognised.

Go your phone across the document until it is recognised by the app. The chip is situated in various places in various papers.

Whenever application has successfully see the chip in your document, the display will say ‘information checked’. Usually do not go the telephone until this message seems as well as the check is complete.

The check will time out and the screen will say ‘information not found’ if the app doesn’t recognise your document. Should this happen, you need to gradually go your phone across the document until it is recognised by the app.

If you’re employing a passport and also you continue steadily to have issues, put the phone mail order bride in the reverse address or perhaps the photo web page.

If the app cannot read the chip in your passport or residence card that is UK

If the cannot that is app the chip in your document, we’ll request you to deliver your passport to us.

Information on exactly just how this are can be done by you provided within the application. Your document shall be returned for you once we’ve examined your identity – we won’t wait before the remainder of the application is complete. Your document should be gone back for your requirements making use of recorded distribution.

Scan that person

The display screen will flash since it scans see your face. Hold your camera that is phone’s in of one’s face through to the scanning is complete.

You’ll skip this task and offer various evidence to show your identification if blinking light might result in problems. This can be done when you go to the ‘Find out more menu that is finding ‘Skip this step’.

If you’re ten years old or more youthful, you will never be expected to scan the face.

Just simply just Take a photograph of yourself

  • look directly into the digital digital camera
  • have neutral expression – don’t smile or frown
  • eliminate tinted glasses, as an example sunglasses

Your photo need:

  • be well-lit in neutral illumination
  • don’t have any other faces when you look at the back ground

Finishing the application

As soon as you’ve confirmed your identification, you can easily finish the remainder application either on that device or any smartphone, laptop computer or computer.